Home / About
About Us

About Us

Learn more about our company, our service-first approach, and the standards that shape the work we do every day.

Service-first approach
Trusted workmanship
Clear communication
About Us
Featured
Company Information

About Us

Veteran Family Owned & Operated Since 2002

Founded by Marine family members who believe in service above self, Superior has proudly served Bay, Walton, and Okaloosa Counties for over two decades. James F. Thorpe (Jimy), a veteran with nearly 7 years of military leadership experience, carries forward the values his father - a 30-year commercial/industrial AC contractor - instilled: work hard, stay honest, and treat every customer like family.

Together with his wife Marta Rose Thorpe, Jimy started Vets Helping Vets & First Responders in 2015, providing meals for heroes and donating complete AC systems to deserving families. Today, under General Manager Josh Heverly’s leadership, our Hometown Heroes program continues that mission by supporting teachers, nurses, doctors, first responders, and veterans in every community we serve.

As we put down deeper roots in Niceville by adding full plumbing services - and soon electrical and new-construction capabilities - we remain guided by faith, integrity, and gratitude for the opportunity to serve you.

What matters most to us
We believe in professional service, straightforward communication, and doing quality work that people can feel good about.
Dependable Service
We focus on showing up, following through, and treating every job with care.
Clear Process
From your first call to the finished work, we aim to keep things simple and understandable.
Home & Business Ready
Our team is here to help residential and commercial customers with reliable support.

Need help from our team?

Reach out today and let us know how we can help. We are here to answer questions, discuss service, and help you get started.

Contact Us

Why customers choose us

Professional standards We aim to provide quality work, dependable service, and respectful customer care on every project.
Helpful communication We believe customers should feel informed, comfortable, and confident throughout the process.
Long-term relationships Our goal is not just to finish the job, but to build trust and become the team you call again.